Page 1440 - Week 04 - Thursday, 12 April 2018

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to provide the best outcome for performance management on the network. For the period January 2017 to date (as at 2 March 2018), the Transport Canberra bus network recorded 7,473,585 timing point records. Of the timing points recorded, 1,478,513 timings points were recorded to be later than 4 minutes after the scheduled departure time. A level of late running across the network is expected due to buses mostly being part of the mixed traffic environment.

(2) The following 10 Transport Canberra bus routes recorded the highest number of late timing records between January 2017 to date (as at 2 March 2018) and the table below displays the periods of late running recorded as a variance from the scheduled timetable:

Timing Record Variance from schedule

Route

4:01-6:59 late

7-9:59 late

10-12:59 late

13-15:59 late

16+ late

Total Late Records

200

52,631

21,779

7,967

2,723

2,214

87,314

2

38,000

11,814

3,367

1,044

560

54,785

7

29,697

12,171

4,312

1,460

983

48,623

1

33,539

9,616

2,658

936

855

47,604

4

29,987

10,226

2,967

872

500

44,552

3

28,803

8,227

2,435

697

396

40,558

313

27,416

7,214

1,957

523

278

37,388

5

21,384

8,586

3,078

1,000

459

34,507

58

19,923

7,810

2,424

870

1,001

32,028

343

22,064

5,926

1,536

354

227

30,107

Total

303,444

103,369

32,701

10,479

7,473

457,466

(3) The specific data requested is not readily available. Disruptions to the Transport Canberra network for 2017 and 2018 have occurred mainly due to the duplication of the Cotter Road and works throughout Gungahlin, including Horse Park Drive duplication, Gundaroo Drive duplication and the ongoing works for Light Rail stage 1. Delays in this area are being managed by Transport Canberra in coordination with stakeholders including Canberra Metro construction. The road network that Transport Canberra bus network operates on is a dynamic environment and service delivery staff work each day to ensure that the service offering can be delivered as close to schedule as possible in a changing environment.

(4) The table below displays the number of complaints regarding services running (a) late and (b) early from January 2017 to date by month:

Transport Canberra Early and Late Running (1 Jan 2017 to 28 Feb 2018)

SD = Service Delivery.

Jan-17

SD - Early Running

23

SD - Late Running

26

Feb-17

SD - Early Running

19

SD - Late Running

53

Mar-17

SD - Early Running

30

SD - Late Running

51

Apr-17

SD - Early Running

24

SD - Late Running

35

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