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Legislative Assembly for the ACT: 2017 Week 09 Hansard (Thursday, 24 August 2017) . . Page.. 3478 ..


will be released, (f) a breakdown of the budget for the evaluation, including promotion of the consultation period and (g) whether any external contractors or entities will be engaged as part of the evaluation; if so, what is the nature of the work that needs to be contracted out and the cost.

Mr Ramsay: The answer to the member’s question is as follows:

(1) Transport Booking Services (TBS) are required to provide quarterly reports under the Road Transport (Public Passenger Services) Transport Booking Services – Service Standards. Failure to comply with a Service Standard has a maximum penalty of 20 penalty units.

(2) No. The ACT Government, including Access Canberra, is continuing to work with industry on a range of matters related to the reforms, including reporting by TBS. The reforms are significant and Access Canberra’s approach is to work with stakeholders and educate where the risk assessment of harm indicates it is appropriate, rather than jump straight to enforcement action.

(3) (a) Uber was required to report from 1 November 2016. The first quarterly report for 2017 was due to be provided by 14 March 2017.

(b) Access Canberra was aware that Uber was not going to comply fully with requirements in January 2017.

(c) Yes. Uber has provided data on average fare pricing, average waiting times and average driver ratings to Access Canberra.

(d) Access Canberra and Regulatory Reform (Chief Minister, Treasury and Economic Development Directorate) are in ongoing discussions with Uber regarding the reporting of information.

(e) Uber has supplied alternate information on active passengers and partner–drivers for its service.

(f) Discussions are ongoing.

(4) The TBS reporting information requirements include performance reporting, market, fare and service quality information. Requirements are detailed in Road Transport (Public Passenger Services) Transport Booking Services – Service Standards 2016 (No 1) DI2016-203.

(a) The ACT Government is not privy to the internal commercial considerations of private companies. The ACT Government is consistent with its treatment of information reported and no longer publishes performance data provided by the taxi industry. This is consistent with the approach of the Australian Taxi Industry Association (ATAI) which also no longer updates its statistics (the last data made available from the ATAI relates to 2014).

(b) Nil.

(c) Nil.

(d) Nil.

(e) Negligible.

(5) The ACT Taxi Industry Innovation Reforms, On-demand Transport Industry Evaluation: Summary Discussion Paper available on the Access Canberra website


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