Page 1494 - Week 04 - Thursday, 12 April 2018
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tasks are completed well within this timeframe. There are times when tasks cannot be completed as the Revenue Office is awaiting further information from the taxpayer.
The number of tasks yet to be completed by the Operations area of the Revenue Office, by month of arrival, is shown in the following tables. The ACT Revenue Office is unable to make a distinction between ‘tasks’ and ‘queries’. The first table shows the total number of tasks, including the number which cannot be completed as the Revenue Office is awaiting further information. The second table shows the same information in a greater level of detail. Operations staff are also required to undertake work not shown in the table, such as attending staff meetings and training.
|
ACTRO Operations. Tasks yet to be completed as of 27 March 2018, by month of arrival |
Earlier |
Jul-17 |
Aug-17 |
Sep-17 |
Oct-17 |
Nov-17 |
Dec-17 |
Jan-18 |
Feb-18 |
Mar-18 |
Total |
|
Cannot complete as awaiting further information |
23 |
3 |
9 |
25 |
23 |
48 |
49 |
58 |
155 |
252 |
645 |
|
Awaiting completion |
1 |
0 |
2 |
6 |
4 |
2 |
12 |
20 |
75 |
2463 |
2585 |
|
Total |
24 |
3 |
11 |
31 |
27 |
50 |
61 |
78 |
230 |
2715 |
3230 |
|
ACTRO Operations. Tasks yet to be completed as of 27 March 2018, by month of arrival |
Earlier |
Jul-17 |
Aug-17 |
Sep-17 |
Oct-17 |
Nov-17 |
Dec-17 |
Jan-18 |
Feb-18 |
Mar-18 |
Total |
|
PPD Inbox |
33 |
33 | |||||||||
|
Email of Notice |
4 |
41 |
45 | ||||||||
|
Reallocations & Refunds |
8 |
8 | |||||||||
|
Change of address / Coding |
3 |
636 |
639 | ||||||||
|
Deleting Land Tax |
3 |
80 |
83 | ||||||||
|
Raising Land Tax |
48 |
48 | |||||||||
|
Inquiries |
13 |
13 | |||||||||
|
Former asbestos blocks - conveyances |
1 |
1 |
1 |
1 |
4 | ||||||
|
Spectacles Applications |
667 |
667 | |||||||||
|
Eligibilities |
16 |
16 | |||||||||
|
Taxi Applications |
3 |
3 | |||||||||
|
Lease transfers |
401 |
401 | |||||||||
|
Conveyance Cert |
22 |
22 | |||||||||
|
Voluntary Disclosures |
4 |
4 | |||||||||
|
Deferred Rates |
1 |
1 |
1 |
1 |
4 | ||||||
|
New leases |
1 |
31 |
28 |
20 |
87 |
183 |
350 | ||||
|
Holding lease |
3 |
1 |
2 |
13 |
19 | ||||||
|
Awaiting transfers |
1 |
3 |
4 |
4 |
4 |
25 |
42 |
17 |
100 | ||
|
Pensioner Rebate |
19 |
19 | |||||||||
|
Direct Debit |
21 |
21 | |||||||||
|
Duties Emails |
9 |
9 | |||||||||
|
Territory Revenue (IT system) tasks |
5 |
11 |
7 |
254 |
277 | ||||||
|
General email tasks and enquiries |
37 |
37 |
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