Page 4989 - Week 13 - Thursday, 2 November 2017

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implement route changes. New networks are also designed to ensure that the network offers the right service levels within available fleet and budget.

(2) Customers were advised of changes 5 weeks before implementation. Whilst no public consultation was conducted before public notification, Transport Canberra is very confident that the changes - based on passenger data - will provide an overall improvement in the service levels, frequency, and travel time across the network.

(3) Since the announcement of the new timetable on 31 August 2017 and the timetable commencing on 7 October 2017, Transport Canberra received 257 pieces of feedback through the customer experience area regarding the changes.

(4) Changes have occurred across the network as required within the network parameters of fleet and budget.

(5) The latest Transport Canberra timetable commenced on Saturday 7 October 2017. Future network and timetable changes will occur in 2018.

ACTION bus service—off-peak services
(Question No 635)

Mr Coe asked the Minister for Transport and City Services, upon notice, on 15 September 2017:

(1) How many off-peak bus services are operated by Transport Canberra on a standard week day.

(2) What criteria are used in allocating types of buses to off-peak services and to particular routes.

(3) Is any regard given to the passenger capacity of the bus or buses servicing those routes with fewer passengers during off-peak periods.

(4) How frequently does Transport Canberra review data on passenger numbers on off-peak services.

(5) When is the next review of passenger numbers data due to be conducted.

(6) When is the next review of the Transport Canberra bus timetable due to be conducted.

(7) When is the next version of the Transport Canberra bus timetable due to be released.

Ms Fitzharris: The answer to the member’s question is as follows:

(1) Transport Canberra delivers 3,646 services each weekday (as at 10 October 2017). 2,276 (62%) of these services are provided during off-peak periods based on a trip commencing during the off-peak periods that apply between 9:00am and 4:30pm and after 6:00pm on weekdays.

(2) Buses are allocated based on the requirements of the network and available fleet.


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