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Legislative Assembly for the ACT: 2010 Week 09 Hansard (Thursday, 26 August 2010) . . Page.. 4134 ..

The companies realised that their customers had no other way of communicating with their insurer due to the severity and damage caused by the storms and floods. Suncorp and GIO continued to keep their customers informed via SMS, with a total of 24,000 SMS messages per month. The system has had an immediate and highly successful implementation during the extraordinary weather conditions, including major floods and storms throughout Queensland, Victoria and Western Australia earlier this year.

For many victims of the storms and floods there was no internet connection, let alone a computer. Paperwork was all too often lost or destroyed and mail had major disruptions in some regions. Approximately 24,000 SMS messages per month were sent during the height of the floods, keeping their customers informed about their claims. It has strengthened their customer satisfaction levels with a small degree of outlay.

As I understand it, msXsms is the only Australian developed and commercially available SMS gateway software suitable for government use within Australia, because it fully implements the email protective marking standards as required by the Australian government security manual, also known as ACSI33.

I congratulate Mr Laurence Buchanan and BNS on their ACT iAward recognition. Other ACT iAward category winners were: winner of the ACT e-government iAward, Random Computing Services (ACT) for ExecCorro for government; winner of the ACT e-learning iAward, CommsNet Group (ACT) for the essential guide to information technology security best practice; winner of the ACT research and development iAward and a national merit, NICTA (ACT) for InterfereX; winner of the ACT security iAward, CommsNet Group (ACT) for the essential guide to information technology security best practices; and, finally, winner of the ACT sustainability and green IT iAward, Renewable Processes (ACT) for e-waste recycling in Australia.

Operation Christmas Child

Canberra Raiders

MR COE (Ginninderra) (7.32): It was about this time last year that I rose in this place to commend to members and to all Canberrans Operation Christmas Child. Of course, as we approach Christmas, that fantastic campaign of Samaritan’s Purse is once again being run in the ACT, across Australia and, indeed, across the world.

To remind members of what it involves, it is, in a nutshell, where a box full of gifts is prepared by someone here and sent abroad. We encourage people to include something to wear, something to love, something special, something for school, something to play with and something for personal hygiene.

In my office I have got brochures and I have got boxes. I encourage members to consider putting together a box. Last time a number of members put together boxes and I am very grateful for their support. Once again, I urge members of the Assembly, and indeed all Canberrans, to get behind this very worthy cause. It is amazing how many thousands of boxes are collected each year from Australia, and even from the ACT. It really is a testimony to the generosity of our community that so many people get behind this great program.

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