Page 2621 - Week 07 - Thursday, 18 June 2009

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(5) In May 2007 the Demand Management Strategy (DMS) was implemented to provide detailed reporting on reports, appraisals and related activities and trends in CPS. Weekly reporting continues to occur demonstrating significant improvements in the management of demand and responses by CPS to child protection issues within acceptable parameters. Resources have been allocated to specifically manage the monitoring and reporting of service demand across CPS.

(6) The Common Assessment Framework pilot is an initiative being lead by the OCYFS. The pilot has involved the development and implementation of a common assessment tool that may be used by a range of agencies to gather information on the needs of children, young people and parents within a family. Following client consent this information is then able to be shared with all agencies working with the family reducing the need for families to re-tell their story and also provide consistent information to all involved. The initial pilot targeted government and non government agencies to control the sample size and to make necessary changes to the program before it was launched to all major providers of services to children young people and families. The AFP will be engaged as part of the ongoing roll out of the program especially in the referral process.

(7) The final stage of the pilot will include an evaluation process. This will provide valuable information on the implementation process and outcomes for clients. There has already been some valuable information and learning’s gained during the pilot relating to training needs of professionals involved and also on the actual use of the tool.

(8) The Common Assessment Framework (plus supporting tools) is currently being considered for the suitability of implementation across all services in DHCS, working with children, young people and their families. The results of the pilot evaluation will provide further evidence as to the value of a broader implementation of the tool across the Department as well as other government and non-government agencies.

(9) Procurement for services required under the Out of Home Framework 2009 - 2012 is expected to commence by mid June 2009.

(Question No 215)

Mrs Dunne asked the Minister for Children and Young People, upon notice, on 5 May 2009:

(1) In relation to the work of the Public Advocate of the ACT in connection with monitoring the provision of services to children and young people as referred to in the Public Advocate of the ACT 2007-08 annual report on pages 32-8, what management and process improvements were made as a result of the monitoring activities of the Public Advocate.

(2) What improved outcomes were achieved for clients.

Mr Barr: The answer to the member’s question is as follows:

(1) The Office for Children, Youth and Family Support (OCYFS) actively engages the Public Advocate of the ACT (PA ACT) to assist with the improvement of its management and processes in providing services to children and young people.

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