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Legislative Assembly for the ACT: 2009 Week 06 Hansard (Monday, 11 May 2009) . . Page.. 2198 ..

the Department of the Environment, Climate Change, Energy and Water. These other extractions are quite small in volume.

(2) ACTEW has further advised that its normal year extractions are around 65GL and LMWQCC returns around 30GL, giving a net use of 35GL. This varies with weather, demand management activities and whether temporary water restrictions are in place (less than 1GL in 2007-08).

(3) The current ACT cap should be sufficient to meet the ACT’s needs for the foreseeable future as it contains an allowance for population growth. The Murray Darling Basin Authority is developing a Basin Plan, which is scheduled to commence in 2011. The caps for all main rivers of the jurisdictions across the Murray Darling Basin are likely to be reviewed as part of this process.

Actew—water restrictions
(Question No 117)

Mrs Dunne asked the Treasurer, upon notice, on 24 March 2009:

(1) In relation to the ACTEW Corporation’s 2007-08 annual report, how many of the 5400 phone calls received from consumers during the year related to complaints about neighbours or other people failing to observe water restrictions.

(2) How many of those complaints outlined in part (1) did the Corporation investigate.

(3) In relation to the complaints investigated, as outlined in part (1), apart from issuing infringement notices, what kinds of action did the Corporation take.

(4) How many electronic roadside water consumption advisory signs are in use throughout the Territory.

(5) What are the total costs associated with the signs outlined in part (4), for example, hiring charges, maintenance and information updating.

(6) What public feedback has been received as to the use of the signs outlined in part (4).

(7) Has the Corporation assessed their effectiveness; if so, what are the results; if not, why not.

Ms Gallagher: The answer to the member’s question is as follows:

(1) Of the total calls to ACTEW’s Water Conservation Office in 2007-08, there were 341 calls related to reports of potential breaches of water restrictions. The number of these that were directly related to neighbours reporting neighbours is unknown.

The 341 calls fall part of a total 1459 reports of potential breaches received via phone, email and the website.

(2) ACTEW can take a number of different actions to follow up on a report as outlined in the response to the next question. In response to the 1459 reports, over 500 letters were sent; Water Conservation Officers made over 560 site visits; and 51 infringements were issued.

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