Page 1328 - Week 04 - Thursday, 4 May 2006
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(4) Please note that data is not available prior to January 2003.
(a) January 2003 to June 2003 38,350 calls
(b) July 2003 to June 2004 78,759 calls
(c) July 2004 to June 2005 85,106 calls
(d) July 2005 to February 2006 65,675 calls
(5) ACT Policing did not have the facility to record calls to 131444 prior to August 2005. ACT Policing now employ a PABX system referred to as ‘Q-Master’, which facilitates the management and tracking of incoming calls to the ACT Policing Communications Centre. The average duration of calls to 131444 from August 2005 to February 2006 was one minute and 45 seconds.
(6) Calls to 131444 are queued for delivery to the first available operator, with the longest waiting call taking precedence over other incoming calls. As per question 5, ACT Policing employ the Q-Master system and the average queue time of calls to 131444 from August 2005 to February 2006 was one minute and nine seconds.
(7) No consideration has been given to making 131444 a free-call number. ACT Policing incurs costs through the provision of the 131444 number, as telephone numbers prefixed with 13 are designated for business use only.
(8) See the response to question 7.
Emergency Services Authority—corporate dress
(Question No 1043)
Mr Pratt asked the Minister for Police and Emergency Services, upon notice, on 30 March 2006:
(1) Which employees of the Emergency Services Authority (ESA) are issued with corporate dress;
(2) If some employees of the ESA are not issued with corporate dress, why not;
(3) On what occasions is corporate dress required to be worn and can corporate dressed be worn on other occasions;
(4) In relation to items of corporate dress worn by ESA employees, (a) what is the cost and (b) how many of each item are held by the ESA or by ESA employees for (i) shirts, (ii) pants, (iii) jackets, (iv) leather jackets, (vii) hats, (viii) shoes, (ix) socks, (x) badges and (xi) medals;
(5) What was the total cost to the ESA for all purchases of corporate dress during 2004-05;
(6) Does the ESA pay for the cleaning of the corporate dress; if so, what was the cost to the ESA for this cleaning during 2004-05.
Mr Hargreaves: The answer to the member’s question is as follows:
(1) Corporate dress is issued to full time employees of ESA, as well as some employees who are on a contract that is of more than twelve months, although generally those who wear
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