Legislative Assembly for the ACT: 2005 Week 13 Hansard (Thursday, 17 November 2005) . . Page.. 4375 ..
(1) How many times have bus ticketing machines been out of operation on ACTION buses during (a) 2002-03, (b) 2003-04, (c) 2004-05 and (d) 2005-06 to date;
(2) How long, on average, does it take to repair a broken ticketing machine;
(3) What is the longest period of time any machine was out of operation before it was repaired;
(4) Are ACTION buses taken out of service until installed ticketing machines are repaired; if not, why not;
(5) What is the (a) total cost for repairs to bus ticketing machines and (b) estimated revenue lost from broken machines for each of the years listed in part (1);
(6) With the stated patronage gains from the implementation of a real-time information system, what will be the expected loss of revenue due to the anticipated gain in journey numbers versus the continued failure rate of ticketing machines.
Mr Corbell: The answer to the member’s question is as follows:
(1) Since 2003–04 ACTION has averaged approximately 30 validator failures per month. Faulty validators are replaced by Interchange staff soon after detection.
(2) This depends on the fault, varying from several minutes for replacement of ticket reader heads to several days for mainboard failures.
(3) This information is not recorded.
(4) No. A system of replacing faulty validators at interchanges is used to minimise lost patronage figures and revenue.
(5) (a) Parts $130,000–$150,000 per year; staff resource approximately $120,000 per year.
(b) Revenue loss is minimal due to faulty validators being replaced at interchanges.
(6) This would be minimal due to faulty validators being replaced at interchanges.
(Question No 686)
Mr Pratt asked the Minister for Police and Emergency Services, upon notice, on 18 October 2005:
(1) Further to Auditor-General’s Report No. 1, 2004 entitled Administration of Policing Services, why were policing quarterly reports that were required to be produced by the Chief Police Officer not provided to the Department of Justice and Community Safety (JACS) on numerous occasions during (a) 2001-02, (b) 2002-03 and (c) 2003-04;
(2) Since June 2003 have any policing quarterly reports failed to be submitted to JACS; if so, why;