Legislative Assembly for the ACT: 2005 Week 05 Hansard (Thursday, 7 April 2005) . . Page.. 1621 ..
ACT Policing recently launched a new DVD entitled “Stay Safe”, which contains a section about being safe at parties or when going out. This DVD is to be circulated to schools for teachers to deliver to the students. The DVD is at the testing phase and focus schools will be providing feedback shortly.
On 23 March 2005, ACT Policing provided input to The Canberra Times for a feature article on drink spiking.
ACT Policing also conducts covert initiatives in nightclubs as required or where intelligence indicates drink spiking may be occurring.
(Question No 251)
Mr Pratt asked the Minister for Police and Emergency Services, upon notice, on 9 March 2005:
(1) Are police officers and/or civilians rostered onto administrative/station based duty at the Tuggeranong police station 24 hours a day in order to respond to telephone calls and other inquiries and incident reports;
(2) If not, for what hours each day is this station attended and how many staff are rostered on station duty each shift;
(3) Why have there been claims that on many occasions telephone calls to Tuggeranong police station have not been answered, or if having been answered, there is only one staff member rostered on duty who is unable to assist the caller;
(4) When will the ACT Government ensure there are enough police resources to have Tuggeranong police station operating efficiently at all times.
Mr Hargreaves: The answer to the member’s question is as follows:
(1) Tuggeranong police station is staffed 24 hours a day, seven days a week by two front office police officers, as a minimum staffing requirement of the shift. During normal business hours the front office is further supplemented by a civilian member.
(2) Please refer to answer in Question (1)
(3) Every effort is made to promptly answer telephone enquiries at police station front counters, however at times, given the volume of telephone calls and enquiries made in person to police stations, this is not always possible.
ACT Policing has been trialing options to improve public contact with police stations. These include diversion of telephone calls from police stations to central assistance centres and the development of online contact points such as those used by Crime Stoppers and ACT Traffic Intelligence posted on the Australian Federal Police (AFP) website at http://www.afp.gov.au/afp/page/.
Members of the public have been made aware through a range of mediums that, should they require urgent police attendance/assistance they should contact the AFP by the police attendance line 131444, or if urgent assistance is required via ‘000’.