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Legislative Assembly for the ACT: 2003 Week 2 Hansard (6 March) . . Page.. 776 ..


(2) Yes. Before 1 July 2002 ACT Policing operated with a three tiered approach to priority response with the following response time standards:

Priority one incidents that comprised of situations which presented immediate danger to life or property, had a target response time of eight minutes.

Priority two incidents that comprised of situations where there was no immediate danger to safety or property, but where police attendance was required immediately had a target response time of 20 minutes.

Priority three incidents that comprised of situations requiring police action but which were not time critical had a target response time within 24 hours.

Since 1 July 2002 ACT Policing has operated with a four-tiered response model with alternative targets.

Priority one incidents - life threatening or time critical situations (target response time within 8 minutes - 60%, alternative target response time within 20 minutes - 90%);

Priority two incidents - situations where the information provided indicates that time is important but not critical (target response time within 20 minutes - 60%, alternative target response time within 30 minutes - 95%);

Priority three incidents - situations where there is no immediate danger to safety and property but where police attendance is needed without undue delay (target response time within two hours - 60%, alternative target response time within three hours - 95%); and

Priority four incidents - situations requiring police attendance but where time is not important (target response time within 24 hours - 95%).

(3) Police response time figures dating before January 2002 is not able to be supplied. The percentage of police responses that achieved the target response times has been provided from January 2003 to February 2003.

a) Data is at Attachment B.

b) This information cannot be provided by the Police Realtime Online Management Information System due to the current recording system not having a separate incident code for domestic violence.

c) Data is at Attachment B.

d) Data is at Attachment B. Owing to the recording system response time figures for disturbances and noise complaints have been provided separately.

e) Data is at Attachment B.

(4) Yes. Refer to Attachment B.


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