Page 2037 - Week 06 - Thursday, 9 June 2022

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stroke services

Hospital in the Home.

(c) See response provided to question 3(a).

(4) ACT Health data on staff who provide direct health services is not currently available and would require an unreasonable diversion of resources to create in response to this question.

CHS is unable to report on staff who provide direct health services, the numbers outlined below are classification groups paid as of 30 March 2022. The Division of Mental Health, Justice Health and Alcohol and Drug Services has been omitted as have corporate divisions with the exception of the CEO’s office where some COVID related health care staff reside in the structure.

As previously mentioned, CHS does not have a reporting indicator that defines frontline clinical or non clinical roles undertaken by a clinician. CHS does not report by job title, rather classification group which has been included below. Salary ranges for these can be accessed through the enterprise agreements.

Casual

Permanent

Temporary

Dental

0

15

1

Health Assistants

1

72

15

Health Professional Officers

27

748

164

Medical Officers

5

329

639

Nursing and Midwifery Staff

282

2,689

484

Professional Officers

0

2

4

Technical Officers

35

119

19

(A copy of the attachment is available at the Chamber Support Office).

ACT Health and Canberra Health Services—complaints
(Question No 741)

Ms Castley asked the Minister for Health, upon notice, on 8 April 2022:

(1) How can Canberrans make complaints about staff and/or services at our public hospitals and what mechanisms exist to make complaints (eg, in person at hospital, Access Canberra, a telephone hotline, etc).

(2) How many complaints have there been to ACT Health and Canberra Health Services since 2016.

(3) Can the Minister provide a breakdown of the types of complaints and how the complaints were made.


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