Page 2343 - Week 07 - Thursday, 27 August 2020

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(10) While the contract does not formally require Legal Aid ACT to provide employment to the staff of the Tenants Union ACT, all tenderers were required to advise what they could do to support the staff should the Tenants Union not be successful in the tender process.

It is understood that discussions are ongoing between Legal Aid ACT and the staff of the Tenants Union ACT in relation to employment opportunities and that all staff members were offered the opportunity to interview for a role within Legal Aid ACT.

(11) The Telephone Advice Line will be delivered through a direct line to TAS ACT paralegals. Should the Advice Line receive an overflow of calls, it will be supported by the General Helpline. Legal advice, casework and representation services will be undertaken by a team of lawyers specialising in tenancy matters who will be based within the General Practice of Legal Aid ACT.

(12) The contract provides that funding is to be expended on TASACT services. TASACT services are directed towards tenants.

(13) The contract provides that funding is to be expended on TAS ACT services. TAS ACT services cannot be accessed by landlords.

(14) Legal Aid ACT has an established professional conflict of interest policy for all matters requiring legal advice and representation. While Legal Aid does not expect that landlords would seek services under the TASACT, such as by calling the help line, all calls received will be triaged and and an appropriate referral made of landlord advice matters to the ANU’s Graduate Diploma of Legal Practice Clinic and to the UC Small Business Clinic.

(15) Funding expended under the contract will not be means tested.

(16) Funding under the contract will not be means tested.

(17) Funding under the contract will not be means tested.

(18) No. Services provided under the contract will not require a contribution from the tenant or occupant.

(19) No.

(20) Legal Aid ACT have advised the Tenants Union ACT that it would accept all active cases.

(21) Yes. Legal Aid ACT are preparing a set of materials to ensure that tenants and occupants are provided with accurate and current information to help them understand and respond to their legal needs. The TAS ACT’s website is accessible via www.tasact.org.au

(22) Legal Aid ACT are preparing a set of materials to ensure that tenants and occupants are provided with accurate and current information to help them understand and respond to their legal needs. The TAS ACT’s website is accessible via www.tasact.org.au


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