Page 1154 - Week 04 - Thursday, 21 May 2020

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employed more staff radiologists. In February 2020, CHS recorded its lowest use of offsite radiology reporting since November 2017.

(4) Please see response to question 3.

(5) This data is not readily available and would require significant resources to calculate manually for the full period requested. CHS captures turn-around time (TAT) statistics for the indicators of (a) time from order received to image acquisition, (b) time from image acquisition to preliminary report and (c) time from preliminary to final report. The table below shows the TAT statistics for the month of February 2020, given as mean times in an hour:minute format.

Order received to image acquisition

Image acquisition to preliminary report

Preliminary report to final report

Total TAT

CT

Emergency

1:02

1:40

6:31

9:13

Inpatient

10:12

11:06

3:29

24:47

Outpatient

9:19

11:27

5:18

26:04

XR

Emergency

0:28

8:45

1:55

11:08

Inpatient

4:37

14:16

2:02

20:55

Outpatient

18:32

20:10

1:37

40:19

MRI

Emergency

4:31

5:40

3:13

13:24

Inpatient

11:44

14:28

2:53

29:05

Outpatient

8:07

3:34

3:37

15:18

NM

Emergency

0:47

1:29

0:40

2:56

Inpatient

9:42

13:15

0:22

23:19

Outpatient

9:30

15:19

2:51

27:40

PT/CT

Inpatient

18:43

20:44

2:11

41:38

Outpatient

13:19

15:36

1:49

30:44

US

Emergency

2:31

3:28

1:45

7:44

Inpatient

6:52

8:00

0:43

15:35

Outpatient

7:27

8:39

0:35

16:41

Mammo
(all outpt)

19:44

21:18

0:38

41:40

Angio

Inpatient

8:37

0:02

3:31

12:10

Outpatient

14:20

5:28

1:32

21:20

(6) Concerns have been raised by CHS clinicians about the need to seek further review or speak to offsite radiologists where they have concern about the quality and accuracy of their readings. These concerns have been reported through CHS quality improvement processes, and the specific details are confidential under the Health Act 1993. In response to these concerns, CHS has reviewed our contract with the offsite provider and stipulated in the contract that they must have a robust system for incident review and feedback. CHS is confident in the quality of this system.

CHS has also implemented a process under which if the clinician who requested the medical imaging study is unsure about the quality of the report, they can ask for a second reading and report, which are always done by a CHS radiologist.


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