Page 918 - Week 03 - Thursday, 2 April 2020

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In addition, the tax mix in each jurisdiction is influenced by a range of factors specific to that jurisdiction. The ACT has a very narrow revenue base compared with other jurisdictions which funds services that are delivered by state and local governments elsewhere. Revenue from vehicle registrations makes an important contribution to fund the full suite of government services, including road infrastructure, education and healthcare.

Motor vehicles—registration

Mr Ramsay (in reply to a question and a supplementary question by Mr Wall on Wednesday, 19 February 2020):

The ACT Government is supporting Canberra vehicle owners impacted by this unprecedented event through a range of rebates to government fees and charges.

Access Canberra is administering these rebates for government and has been working hard to make the process as easy as possible. With 37,000 affected vehicles it has taken some time. An easy-to-use online form which enables affected owners to apply for these rebates is now available on the Access Canberra website.

Vehicle cancellations continues to rise with over 8,213 vehicles cancelled since the event. This is a 75% increase on the 2019 cancellations recorded during the same period.

Since the online submission to cancel a hail damaged vehicle’s registration went live on 14 February 2020, 2,612 submissions have been received.

Access Canberra is doing as much as possible to accommodate inspections at Hume, and to assist affected clients resolve their individual circumstances.

Given the enormity and scale of this event, I ask the Canberra community to be patient and work with our Access Canberra staff to respond to their needs. I know our Customer Service team at Hume are committed to helping as best they can under these unprecedented circumstances. Access Canberra will accommodate people based on their circumstances, so if customers are approaching the end of their roadworthy certificate validity, I encourage them to highlight this to Access Canberra as soon as possible.

Vehicle Inspectors are working hard to accommodate motorists in a timely fashion. On Wednesday 19 February 2020, Access Canberra made 75 more inspection times available for vehicle inspections, per week. This includes nine hours on Saturdays, and two weeknight bookings timeframes on Tuesday and Thursday.

The skills required to perform vehicle inspections is specialised and a person must be authorised to perform this function. This means that the unprecedented demand for inspections is outstripping the current supply of time and resources to conduct inspections.


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