Page 5340 - Week 13 - Thursday, 29 November 2018

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Islander Cultural Introduction. The Essential Education Policy and Guideline states the Cultural Competence training module is ‘highly recommended’ for all health staff to complete.

(2) Diversity Training provided by Staff Development Unit (SDU) includes the following components:

Cultural Competence

Learning outcomes

a) Identify one’s own culture, values and beliefs;

b) State reasons why health care professionals need to be culturally aware;

c) Analyse prejudices and biases that may influence the way you interact with staff and consumers; and

d) Describe the importance of cross cultural communication.

The session is also included in the Clinical Supervision and Support Education training.

Cross-cultural Communication In-services

Learning Outcomes

a) Identify one’s own culture, values and beliefs;

b) Provide awareness of cross-cultural communication;

c) Identify barriers; and

d) Identify how cultural differences influence communication and patient outcome. Ad hoc area-specific in-service and information sessions are planned, to be provided by a dedicated knowledgeable SDU educator.

Working with Interpreters

Learning Outcomes

a) Be able to identify whether an interpreter is needed;

b) Be informed about the roles of professional interpreters including their code of ethics;

c) Receive practical information on how to organise and conduct interpreting sessions; and

d) Be able to identify barriers to interpreter use and strategies to overcome them.

Training schedule

a) Quarterly face-to-face sessions are provided on a voluntary basis by Companion House (non-governmental organisation).

b) E-learning modules are also available.

(3) An ACT Multicultural Health Network has not been established. This action will be considered as part of the current evaluation of ‘Towards Culturally Appropriate and Inclusive Policies’. This action may also be considered by Canberra Health Services in their business planning for 2019.

ACT Health—cultural diversity
(Question No 2037)

Mrs Kikkert asked the Minister for Health and Wellbeing, upon notice, on 2 November 2018:

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