Page 3979 - Week 10 - Thursday, 20 September 2018

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Reduce the class sizes to 25 participants. This was considered to be the best option, based on the instructor’s ability to supervise classes. Again, based on the recommendations of CIT WHS, smaller class sizes would ensure the safety of our participants.

(10) See Attachment 1 for a copy of the survey.

(11) The survey was conducted over a one week period, starting on 12 September 2017:

CIT employees attended each Heart Health class over the week and provided paper participant surveys.

CIT employees physically distributed and collected paper participant surveys over the week.

CIT distributed the survey via e-mail to known participants who did not attend classes that week.

(12) The survey was delivered in two methods:

Paper forms and provided at the time that classes were held; and

Electronically via email.

(13) Over the course of the week, a paper copy of the survey was given to Heart Health members to complete during their classes. The survey was also e-mailed to Health Heart members who did not attend the program that week. A small number of members submitted surveys after the survey week which we accepted.

(14) CIT had a response rate of 80%, with 97 responses received (a further five (5) responses were received after the initial report had been prepared) from Heart Health Program members (approximately 120 total).

(15) Yes. See Attachment 2.

(16) See answer to (15) above.

(17) The decision to cap class numbers was based on WHS requirements. The survey results demonstrated that the majority of members (87.5%) did not object to the decrease in the number of class participants.

(18) CIT acknowledge, and support, the importance of social interaction for elderly Canberrans. In addition to the Heart Health Program, support has been offered to members in the form of allied health assessments, student massage and student personal training. The survey showed that 37% of members have made use of these services. CIT arranged a Christmas lunch in 2017 for its Heart Health members as well as providing name badges and space for morning teas, at the request of participants.

(19) A Christmas lunch was organised on 5 December 2017 for Heart Health members and a nutrition presentation was held for members on 29 June 2018. In addition to the classes mentioned in response to Question 5 b) CIT has offered allied health assessments, student massage and student personal training to Heart Health members.

(20) CIT provided name badges to assist Heart Health members to get to know each other and trainers encourage social interactions during the delivery of the program. CIT’s


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