Legislative Assembly for the ACT: 2017 Week 14 Hansard (Thursday, 30 November 2017) . . Page.. 5412 ..
the fix my street portal were described as fixed in replies sent to the logger, even though no repair work had been done. Minister, how often do errors of this nature occur, and what is your office doing to fix the problem?
MR RAMSAY: I thank the member for his question. I certainly welcome the improvements there have been with the fix my street website this year, encouraging people right across Canberra to report matters. It is important to have people’s eyes and ears out and about, helping the people from Access Canberra.
It may not necessarily be that there has been an error. I will need to clarify further with the member and also with Access Canberra. One of the things that does happen is that people report that a matter has been resolved or at least has been completed from Access Canberra’s point of view when it has been passed on to another appropriate regulatory body if it is not something that is done by Access Canberra. Those ones fall outside my portfolio, so it would be inappropriate for me to comment.
MR MILLIGAN: Minister, if errors such as this occur and are pointed out, why is an apology not issued to the constituent who has been incorrectly informed that the job has been completed?
MR RAMSAY: As I said previously, I am not accepting that there have been errors, so it is a matter of working through it further.
MS LEE: Minister, what is your directorate doing about the fix my street portal that removes logged jobs before they are fixed?
MR RAMSAY: I will take that on notice.
MR PETTERSSON: My question is to the Minister for Planning and Land Management. Can you outline to the Assembly the purpose of the housing choices discussion paper you recently launched for community consultation?
MR GENTLEMAN: I thank Mr Pettersson for his interest in housing outcomes for all Canberrans. I was very pleased earlier this month to begin a conversation with the Canberra community on broadening the mix of housing in the territory with a new housing choices discussion paper. The ACT government is committed to providing housing that works for all Canberrans and has listened to community feedback about their desire for a greater range of housing options, including freestanding houses, apartments, townhouses and other housing types.
The housing choices discussion paper provides background to the ACT’s planning and housing policies and offers an opportunity for the community to contribute ideas on interesting and innovative strategies to get better housing outcomes. The housing choices paper provides a dedicated forum for conversations on housing choice and diversity to continue