Page 4511 - Week 12 - Thursday, 26 October 2017

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(14) Out of an average of 116 clients waiting for accommodation at the end of each month, on average, 48 clients were accompanied by children*.

*total numbers of children accompanying clients are not recorded.

*Not all people waiting for accommodation are sleeping rough. Most people are staying with relatives or friends or in other temporary accommodation (e.g. caravan parks, hostels etc.).

(15) When a person calls or visits OneLink, an intake officer assesses and prioritises the clients’ needs, provides information about options and connects them to a range of services including:

Accommodation

Aged care support

Assertive outreach

Access to independent housing

Counselling services

Disability support services

Child, youth and family services

Family and domestic violence services

Financial counselling

Support to sustain tenancy

Legal services

Youth support

Mental health services

Health/medical services

Drug/alcohol support

For those clients who need accommodation support but accommodation is not available, OneLink works with the clients to refer them to outreach support services while awaiting accommodation.

The intake officer will stay in touch with clients until they have the supports they need.

(16)

(a) During 2015-16, DVCS provided emergency accommodation for a total of 588 nights with 1350 placements (beds) provided.

(b) During period from January to June 2017, DVCS provided emergency accommodation for a total of 199 nights with 419 placements (beds) provided.

(17) When clients contact DVCS, DVCS workers assess clients’ circumstance and needs. DVCS refers clients to the specialist homelessness sector for accommodation. Where accommodation is not available, DVCS will accommodate women and children at risk in a hotel.

(a) During 2015-16, DVCS provided emergency hotel accommodation to 294 clients.

(b) During period from January to June 2017, DVCS provided emergency hotel accommodation to 119 clients.


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