Page 3788 - Week 10 - Thursday, 14 September 2017
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(2) A range of enhancements are planned to Fix My Street. These include a review of the existing category list and trialling the use of digital devices for workers in the field. Improvements to customer’s access to information are also being developed. There is no implementation date identified as yet.
(3) As identified above, Access Canberra has undertaken the improvements to the Fix My Street portal within existing resourcing.
(4) Primarily Access Canberra who provide and manage the online platform and directorates such as Transport Canberra and City Services who provide data support and action reported municipal issues raised by the community through the platform.
(5) Minor changes to Fix My Street are tested across a range of devices, browsers and internal stakeholders. Major changes are also tested with customers and regular users of Fix My Street.
(6) Improvements continue to be made to reporting, actioning and closing communication loops once works are complete with members of the community through Fix My Street.
(7) See response to question 6.
(8) The community will be informed of any upgrades to Fix My Street and user feedback sought so improvements can continue to be made. There isn’t a specific campaign as the platform continues to evolve and enhancements will continue to occur. It is expected the community will be informed through existing channels including the Our Canberra newsletter, social media and media.
Community infrastructure—vandalism
(Question No 439)
Mr Coe asked the Minister for Transport and City Services, upon notice, on 4 August 2017:
(1) Further to the Minister’s answer provided to the Select Committee on Estimates 2017-18 (reference E17-653) in relation to vandalised bus shelters that data captured does not differentiate vandalism from general repairs and maintenance, why is data on the repairs required to bus shelters as a result of vandalism not recorded.
(2) Are there are any other examples where repairs to community infrastructure are required because of vandalism and that information is not recorded which attributes the damage was due to vandalism.
(3) If records on the damage caused by vandalism are not maintained, how does the Transport Canberra and City Services Directorate determine which bus shelters are at most risk of being damaged by vandalism, and which may require special measures.
(4) If accurate records on the damage and subsequent repairs are not maintained, how does the Transport Canberra and City Services Directorate assess the impact of vandalism on the community.
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