Page 684 - Week 02 - Thursday, 16 February 2017

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Transport—place manager program
(Question No 20)

Mr Coe asked the Minister for Transport and City Services, upon notice, on 16 December 2016 (redirected to the Acting Minister for Transport and City Services):

(1) Is the ACT Government employing Place Managers as part of the Capital Metro Place Manager Program, announced on 26 June 2015, as at 13 December 2016; if not, on what date were Place Managers no longer employed by the ACT Government.

(2) If the ACT Government is employing Place Managers as at 13 December 2016, how many people are employed by the Place Manager Program and what is the annual total cost of the program.

(3) What was the total cost of the Place Manager Program for the period 26 June 2015 to 13 December 2016.

Ms Berry: The answer to the member’s question is as follows:

(1) The final Place Manager ceased with the Capital Metro Agency as of COB 22 April 2016. Responsibility for the Place Manager Program is now with Canberra Metro.

(2) See above.

(3) The total cost for employment of the two Place Manager positions between the period 26 June 2015 to 22 April 2016 was $213,248.42.

Transport Canberra and City Services Directorate—advertising
(Question No 21)

Mr Coe asked the Minister for Transport and City Services, upon notice, on 16 December 2016 (redirected to the Acting Minister for Transport and City Services):

Did the October 2016 notifiable invoices indicate that the Transport Canberra and City Services Directorate had paid $32 000 to Bull & Bear Special Assignments Pty Ltd for “Other Promotional, Advertising and/or Marketing”; if so, can the Minister detail the exact nature of the services provided for this expense.

Ms Berry: The answer to the member’s question is as follows:

Yes.

Bull & Bear Special Assignments Pty Ltd was engaged by the Transport Canberra and City Services Directorate to assist with defining the structure of its newly established Customer Engagement team by:

benchmarking with leading organisations to adopt best practice customer experience; and


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