Page 704 - Week 02 - Thursday, 20 March 2014

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(2)

At 3 March 2014 – Housing Register Waiting Times:

Priority Housing

117 days

High Needs Housing

670 days

Standard Housing

739 days

(3)

At 3 March 2014 – Housing Register

(a)

couples with at least one dependent child

109

(b)

single female with at least one dependent

475

single male with at least one dependent

110

(c)

single females

492

(d)

single males

878

Total

2,064

(4)

At 3 March 2014 – Housing ACT tenants

(a)

couples with at least one dependent

710

(b)

single female with at least one dependent

2,524

single male with at least one dependent

473

(c)

single females

2,859

(d)

single males

2,293

(5) There is currently no centralised record of this data.

Housing ACT’s Total Facilities Manager (TFM) Spotless is currently undertaking a property condition audit of all public housing properties. The property condition audit will take 5 years to access approximately 12,000 public housing properties. The condition audit makes a determination as to the condition, safety, functionality, appearance, and remaining useful life of each property. This includes the identification of disabled modification/s. The audit commenced in 2012 and it is expected to be finalised in 2017.

(6) Under the terms of the Residential Tenancies Act 1997 Clause 77 – “the lessor may inspect the premises twice in each period of 12 months following the commencement of the tenancy” and Clause 78 – In addition to the inspections provided in the previous clause, the lessor may make an inspection of the premises: (a) within one month of the commencement of the tenancy; and (b) in the last month of the tenancy. Housing ACT endeavours to conduct an inspection of all its properties annually.

(7) When a Housing Manager undertakes a Client Service Visit (this includes a property inspection) the internal and external condition of the property is assessed and any repairs or maintenance required is identified. The Housing Manager completes a Property Inspection Report noting the condition of the property. A copy is kept for file and the tenant retains a copy.

Where health, safety or security issues are identified the Total Facilities Manager (TFM) Spotless Call Centre is contacted immediately by the Housing Manager. The TFM arranges for this work to be carried out as an Urgent Priority (within 4 hours). Where standard responsive repairs are identified the tenant is asked to telephone, text or email the request through to the Spotless Call Centre.


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