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Legislative Assembly for the ACT: 2010 Week 14 Hansard (Thursday, 9 December 2010) . . Page.. 6113 ..

the staff to talk with staff about the publicity in the unit and talk with them about the concerns that had been raised—that was at the first point that concerns were brought to the attention of managers who then relayed that information to me.

So at that point in time those statements were correct. I have gone over this a number of times and said that at that point in time that was the information before us. We have since learnt that there were concerns raised. Whether they were treated as formal complaints—there were certainly concerns raised. They were not adequately dealt with. They were not responded to. They should have been responded to. It has been made very clear that that situation is not to occur again.

MR HANSON: A supplementary, Mr Speaker?

MR SPEAKER: Yes, Mr Hanson.

MR HANSON: Minister, why is it then that the Chief Executive on 18 February said that there were a number of ways they can raise their concerns and that they can raise them through the management at the Canberra Hospital?

MS GALLAGHER: Why is it that she said that? The Chief Executive was making it clear that there were a range of ways people could raise concerns. As the clinical services review, which I commissioned, has established, and from feedback from staff in the unit, concerns were raised. They were not adequately dealt with at the time. They should have been. The system did not respond as it should have to workplace conflict when it occurred, and that situation is not to occur again.

Emergency services—flooding

MR HARGREAVES: My question is to the Minister for Police and Emergency Services. Can the minister please advise the Assembly what impacts the recent storms and heavy rain have had on the ACT and what role the ACT State Emergency Service have played in helping recover from the damage caused as a result?

MR CORBELL: I thank Mr Hargreaves for the question. As members would be aware, there have been significant rain events in the ACT in the past week or so and this has led to significant issues in relation to property damage and to flooding in the ACT. Obviously, members would be aware of the significant flooding event that has been occurring since the early hours of this morning in Queanbeyan.

In relation to the ACT, I can advise members that the State Emergency Service is working closely with the ACT Fire Brigade and the ACT Rural Fire Service, ACT Policing, Territory and Municipal Services, Actew and Canberra Connect to respond to the results of the most recent rain event. The senior management team was activated at 6 o’clock this morning to respond and coordinate responses to requests for assistance as a result of the heavy rain overnight.

As at 1.18 pm today, the ACT SES had received 184 requests for assistance from the Canberra community. Assistance provided to the community includes removal of storm debris, sandbagging of areas under threat of flood and temporary repair of roofs.

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