Page 1699 - Week 05 - Thursday, 11 May 2006

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(1) What is the standard length of time after payment has not been received for a parking fine, that an overdue notice is sent out;

(2) Are overdue notices always mailed out after the length of time as stipulated in part (1) has been reached;

(3) Are records kept of the number of overdue notices that are not sent out on time; if not, why not and does this mean records are not kept on the number of overdue notices that are sent out on time;

(4) How many overdue notices are mailed out in excess of the amount of time as stipulated in part (1);

(5) Is it acceptable that overdue notices be mailed out one year after the initial fine was issued;

(6) What administrative errors may cause the very late mailing of overdue parking fine notices;

(7) Has any action been taken to ensure that overdue parking fine notices are mailed out within a reasonable period of time; if so, what measures have been implemented; if not, why not.

Mr Hargreaves: The answer to the member’s question is as follows:

(1) Reminder notices are sent 3 working days after the parking infringement payment due date.

(2) No. The length of time for sending reminder notices after non-payment is extended over the Christmas/New Year period. Also reminder notices cannot be sent to vehicle operators whose identities are unknown.

(3) Reminder notices are generated by the rego.act computer system. The system keeps a record of the date reminder notices are generated for all overdue infringements.

(4) There has been 76,939 parking infringement notices issued between 1 July 2005 and 26 April 2006. For these parking infringement notices there have been 25,831 reminder notices sent. Of these, 1,993 were sent more than 3 days after the non-payment of the parking infringement notice. It is estimated that 1,200 of these notices were held back over the Christmas/New Year period. Approximately 793 parking infringement notices were sent more than 3 days after the non-payment of the original notice in other circumstances.

(5) There are no limitations on when a reminder notice must be served as a follow up to the original infringement notice.

(6) When infringements cannot be matched to a registered vehicle operator, reminder notices are unable to be sent until records are manually checked and adjusted.

(7) Yes.


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