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Legislative Assembly for the ACT: 2003 Week 5 Hansard (8 May) . . Page.. 1854 ..


Month

Number of calls

November-01

3,789

December-01

4,235

January-02

3,629

February-02

3,174

March-02

4,164

April-02

3,911

May-02

3,784

June-02

4,573

July-02

4,616

August-02

4,399

September-02

4,325

October-02

4,033

November-02

3,947

December-02

4,199

January-03

3,681

February-03

3,195

March-03

3,577

April-03

3,599

Total Calls

70,830

Monthly Average

3,935

Source: Health First

Number of service events by hospital and month/year of arrival in ED

Year and month of arrival at ED

The Canberra Hospital

Calvary Public Hospital

April 2002

4,149

4,127

May 2002

4,227

3,640

June 2002

4,474

3,612

July 2002

4,267

3,829

August 2002

4,357

3,753

September 2002

4,198

3,812

October 2002

4,183

3,750

November 2002

4,280

3,928

December 2002

4,505

4,042

January 2003

4,329

3,647

February 2003

3,805

3,457

March 2003

4,365

4,023

Total

51,139

45,620

Sources: The Canberra Hospital, Calvary Public Hospital

Health First asks callers what their intention was before calling and what their intention is following Health First's advice

On the basis of that information, between January 2002 and March 2003 inclusive, 8,227 callers had intended to present themselves at an emergency department before they had called Health First. Following Health First's advice, 2953 callers intended to attend an emergency department. That would represent a reduction in the number of presentations at emergency departments of 5,274 over the period, or a little more than 350 per month


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