Legislative Assembly for the ACT: 2003 Week 5 Hansard (8 May) . . Page.. 1848 ..
Are there any avenues for the owner of the stolen vehicle to complain about this situation, and if so, where can an official complaint be lodged;
Are there any reports of similar incidents where police have not attempted more than once or have only tried one contact number to get in touch with a resident who has reported a stolen vehicle.
Mr Wood: The answer to the member's question is as follows:
Police officers respond to reports of stolen vehicles in accordance with ACT Policing Guidelines for Best Practice including 1/99: ACT Policing Guidelines in relation to Police real time on line management information system and 10/93 - Property and Exhibit Handling Procedures. As standard practice, officers will obtain from the owner/reporter the details of the vehicle, contacts, and clarify towing arrangements should the vehicle be located. An alert will also be placed on the police information database to notify all officers of the missing vehicle. Once located, officers will notify the owner and make arrangements to have the car moved to an appropriate location. Given the significance of stolen motor vehicles, ACT Policing has drafted a specific guideline for stolen vehicles, which is due for adoption within the service shortly.
Without knowing the circumstances of the case referred to in this question, it is not possible to comment in detail. However, on the material provided, it would tend to indicate that police were not involved in the recovery of the vehicle.
Without knowing the details of this particular case, it is not possible to comment on how many times officers rang the owner or which contact numbers were rung by officers involved in the case. It is, however, common practice for officers to ring all numbers provided by the owner/reporter of a stolen vehicle and to make reasonable efforts to contact the owner/reporter when the vehicle is found.
The owner has recourse to contact the Professional Standards Operational Monitoring Centre Hotline on 1800 020 614 or 6275 7577 and lodge a complaint about police conduct.
Data on similar incidents in the ACT is not readily available. ACT Policing's recording systems do not log the number of times officers attempt to call owners of stolen vehicles. It would be, therefore, unduly time consuming and resource intensive to retrieve such data.
(Question No 669)
Mr Smythasked the Chief Minister, upon notice:
In relation to 100 days after the bushfires:
How much did the half page advertisement on page 9 of the Canberra Times cost the ACT Government?