Page 4858 - Week 15 - Thursday, 8 December 1994

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(1) (iv) In my capacity as Minister for Urban Services, as it relates to ACT City Services:

(a) Market research began in September 1992 into the trial of wheeled bins for the kerbside collection of recyclables and wastes in Canberra. Trials of kerbside collection in Kaleen began in November 1992.

Market research was carried out in 1992-93 as part of the Future Public Transport Options for Canberra Study Stage I (see Attachment E - copy provided to Member).

Market research covering the annual traffic volumes data collection was undertaken in the period from 1990 to 1993/94 (see Attachments F, G and H - copies provided to Member).

(b) A follow-up survey of domestic wastes in Kaleen, Melba, Dickson and other Canberra suburbs took place in May 1993 (see Attachments I and J - copies provided to Member).

A Transport Regulation Client Survey was conducted between 23 May 1993 and 4 June 1993 (see Attachments K and L - copies provided to Member).

Market research for the Hughes/Garran Local Area Traffic Management Study was conducted in 1993 (see Attachments M and N - copies provided to Member).

(c) Market research was introduced as part of the 1994/95 Precinct Management Pilot Program.

(2) (i) In my capacity as Minister for Housing and Community Services, as it relates to the ACT Housing Trust:

(a) To establish client needs and to assess client perception and satisfaction with services and assistance provided under ACT Housing Trust programs.

(b) To provide an analysis of the existing stock; an analysis of the existing clients; the development of a demographic profile of the ACT population; a projection of demand for housing assistance in the future; and an analysis of the existing stock profile in relation to projected demand.

(c) To progress implementation of the Housing Review recommendations in the areas of housing needs assessment and planning and client service.

(2) (ii) In my capacity as Minister for Urban Services, as it relates to ACT Electricity and Water (ACTEW):

(a) To survey a sample of ACTEWs staff, ACT residence and commercial customers to establish benchmarks for performance indicators.

(b) To ascertain a qualitative assessment of ACTEWs conservation, safety and product programs.

(c) To obtain statistical confirmation of the level of public support for ACTEWs draft water strategy direction.

(2) (iii) In my capacity as Minister for Urban Services, as it relates to ACTION:

To collect data on the characteristics and bus usage patterns and demands of ACTIONs Canberra patrons.

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