Page 3371 - Week 11 - Thursday, 22 September 1994

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(3) The software application was installed progressively from July 1987 until July 1988.

Accurate measurements of accounting system downtime are unavailable -system unavailability may result from many factors other than software difficulties eg. hardware downtime, network downtime.

In the 1993 Calendar year downtime of nearly 30 hours between the hours of 8.00 a.m. and 6.00 p.m. was recorded - with this figure being a mix of mainframe, application and network difficulties.

The difficulties experienced on 20 July 1994 did not arise from payment application software downtime.

(4) There are processes for the production of urgent manual cheques in the event of protracted difficulties with automated cheque production processes.

(5) No. Government employees are paid by the Commonwealth Department of Finance (on an agency basis) and other payments normally provide a period of 2 days before due date for payment is reached. Please see also the answer to (4).

(6) (a) Unavailable.

The "computer system" and its associated costs are difficult to define. The system, which has evolved and been enhanced since before self-government in the ACT, includesa a leased mainframe . associated hardware . terminals and printers . network software and hardware

In addition, there are costs associated with-

 hardware hardware maintenance

 . application software maintenance

 . network software maintenance

 . user support in Treasury and other administrative units

 . enhancements since 1986

Some system costs (eg network software) are shared across several applications.

(b) The software was purchased from Australian Business Solutions, heavily modified by the ACT Government and is maintained by the ACT Government.

(7) No.


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