Page 1351 - Week 05 - Thursday, 25 June 1992

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CHIEF MINISTER FOR THE AUSTRALIAN CAPITAL TERRITORY

LEGISLATIVE ASSEMBLY QUESTION

Question No 152

Ratepayer Questionnaires

MR KAINE - Asked the Chief Minister upon notice on 195.1992:

Last year the Government sent out a questionnaire with each rates notice, seeking ratepayers views on a number of services provided by the ACT Government:

(1) How many questionnaires were sent out.

(2) What was the cost of this questionnaire.

(3) How many people responded to the questionnaire.

(4) What were the results of the questionnaire.

(5) What outcomes did the questionnaire identify.

(6) What initiatives has the Government undertaken as a result of the findings.

(7) When will the Chief Minister report to the Assembly on this matter.

CHIEF MINISTER - The answer to the members question is as follows:

(1) 86 400 questionnaires were sent out to ratepayers through the raft notices and approximately 12 000 questionnaires to ACT Housing Trust dwellings.

(2) The survey cost covering the printing of questionnaires and reports, data processing and mail-back postage, was $20 000.

(3) 19 210 questionnaires were returned by ratepayers and 1508 by Housing Trust tenants.

(4) and (5) The main findings of the questionnaire were:

Awareness of the location of government services

9690 of respondents were aware of the existence of community health centres, 92% of Government shorefronts, 99% of public libraries and 97% of recycling centres.

2296 of respondents did not know the location of their nearest community health centre or the location of the Government shorefronts.

1351

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