Page 226 - Week 03 - Tuesday, 30 May 1989

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Dog control is costing the taxpayers of the ACT $460,000 every year, so it really is quite a problem. I might say my Chief Minister would agree that dogs are a problem in most of the inner city parts. People who go walking at night will tell members that they are not really happy about the fact that dogs are not controlled. Unfortunately we have a staff of only nine, and these wonderful officers do the very best they can in dealing with dog licences, the handling of public complaints, capture and collection of stray dogs and the running of the dog pound. I think they do a very good job when I think of all the complaints and all the problems they have.

SCHOOLS WORKING PARTY

MR WHALAN: Mr Speaker, I have an answer to a question that I took on notice on 25 May. Mr Humphries asked me:

Can the Minister confirm that a culture of service working party has been established within the ACT Schools Authority? Can the Minister advise the Assembly of the working party's terms of reference, and will the working party examine issues such as school autonomy and the quality of teaching in ACT schools?

The answer to the member's question is as follows:

A culture of service working party has been established within the ACT Schools Authority.

A culture of service project is designed to build on existing strengths in developing, throughout the ACT school system, a clear focus on providing the best possible service to students, parents and the wider community. It is concerned primarily with service delivery, responsiveness, relationships and empathy with the users of the system. It is also designed to maintain the ACT public school system as the best system in Australia.

The terms of reference of the culture of service working party are, firstly, to consider issues in connection with the ACT Schools Authority's delivery of service to parents, students, the wider community and society as a whole as represented by government; secondly, to provide advice on strategies which might be adopted in addressing the issue of providing the highest quality service; and, thirdly, to provide assistance to individual schools or units in developing strategies for service improvement appropriate to their particular circumstances.

Specific issues to be examined will be identified as the working party consults with its clients and identifies any areas of concern.


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