Page 440 - Week 02 - Tuesday, 21 March 2023

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MR STEEL: I thank Dr Paterson. In addition to the account-based ticketing, the new system will also provide real-time customer information and journey planning functionality, and this will improve customers’ public transport journeys from start to finish.

Customers will be able to plan their journey using the new multimodal journey planner, and this will provide customers with recommendations on how to travel around Canberra using light rail, buses, cycling, walking, e-scooters, rideshares and taxis.

They will also be able to customise the recommendations based on their preferences or priorities, such as cost, duration, carbon footprint, active travel components and walking speeds. The recommendations will include accessibility information as well.

Customers will be able to track the arrival of their service using the new system’s real-time passenger information, and the system will provide reliable and accurate data to customers with real-time vehicle locations and occupancy levels for the first time. It will also allow customers to set up personalised public transport-related messages and alerts.

I am really looking forward to making some further announcements about the implementation, which I know the Assembly is very interested in, as we continue to roll out My Way+.

Canberra Health Services—data security

MR COCKS: My question is to the Minister for Mental Health. Minister, I have today heard from multiple people asking how they can still trust the mental health system that you are responsible for, in light of what has been happening today.

Minister, can you reassure those Canberrans that there are no longer any individuals involved in data breaches still working for or employed by the directorate?

MS DAVIDSON: CHS staff are made aware of their obligations in relation to patient privacy and confidentiality through induction processes and mandatory training, as well as the requirements that are part of their registration as health professionals. I have been assured by CHS that any staff involved have no further access to confidential information.

I would like to add, as well, that for the vast majority of staff that work in our health services across Canberra—whether that is at CHS, Calvary, or some of the health services run by private health organisations and by our NGO sector—the reason they choose to do this work is that they are so committed to quality health care for people. That includes understanding how important patient privacy is to that trust relationship. It is very important, when we are talking about a matter as serious as this, that we allow for proper processes to continue such as the external investigation.

MR COCKS: Minister, have any of the patients affected started legal proceedings against the territory or CHS?


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