Page 4216 - Week 12 - Thursday, 1 December 2022

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Average wait time (days)

Category 1


Category 2


Category 3


2) From 1 January 2022 to 11 November 2022, DRSM received a total of 2,190 referrals and is not aware of any referrals that have been “lost” in that period.

Municipal services—streetlighting

Mr Steel (in reply to a question by Ms Clay on Thursday, 24 November 2022):

The audit of community paths undertaken in 2021 focused on the path network infrastructure and identified defects and general asset condition. This data is being used to inform future community path improvement programs of work. This audit did not include an assessment on lighting levels of community paths, which requires a specialised skillset.

However, TCCS’ streetlighting team actively reviews, assesses, and prioritises information that has been provided from the public relating to areas of concern with dull lighting. The streetlighting team also undertakes after hours assessments of lighting levels throughout parkland and walkway paths.

Using this information and allocated budgets, priority lists are continuously updated. TCCS is delivering multiple lighting projects directly related to active travel pathways. These projects are completed using funding within the recurrent infill budget, Better Infrastructure Funding program, and Local Roads and Community Infrastructure Program. Lighting project examples are Elkedra Close in Hawker, Paterick Place in Holt, Mullan Street in Fadden, the stairway between Monkman Street and Ordell Street in Chapman, 800m of frequently used pathways in Banks, and the entirety of Vicars Street in Mitchell.

Whitlam—land release

Ms Berry (in reply to a question by Ms Lee on Thursday, 24 November 2022):

The total number of registrations for the Whitlam Ballot was 5,459.

Housing ACT—complaints

Ms Vassarotti (in reply to a question by Mr Parton on Thursday, 24 November 2022):

Working from home or flexible working arrangements are available across the ACT public service and are implemented on an individual basis, giving consideration to the operational requirements of the area and the type of work undertaken.

The Client Engagement team call centre has been developed to provide a first response service to all incoming calls across the Client Services Branch to reduce the number of touch points for Housing ACT clients. If a more specialised response is

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