Page 2711 - Week 08 - Wednesday, 21 September 2022
(6) How many (a) full-time equivalent, (b) part-time and (c) casual staff operate these services for each building.
(7) When did this service start for each building.
(8) Does the Government have any plans to review or increase these services; if so, please provide details.
Ms Stephen-Smith: The answer to the member’s question is as follows:
a) The Canberra Hospital Courtesy Bus operates on a circular, continuous route looping through the campus, with stops at the Transport Canberra bus stops on Gilmore Crescent and Yamba Drive incorporated on an as needed basis since 2021.
Calvary Public Hospital Bruce (CPHB) does not have a dedicated patient transport service in the ACT.
If CPHB requires patient transport to facilitate patient transfer outside of the ambulance service CPHB arranges this through Canberra Health Services (CHS) patient transport service.
Transport Canberra operates multiple bus services which provide links to a range of health facilities. These include the 901 service (formally known as the Bruce Shuttle) which links the University of Canberra Hospital and Calvary Public Hospital Bruce (CPHB) to the Belconnen Bus Interchange. This service operates Monday to Friday between the hours of 09:00 and 16:20pm. Route 902 (formally known as the AMC Shuttle) links the Canberra Hospital to the Woden Bus Interchange seven days a week between the hours of 07:41am and 19:35pm. Normal fares apply for both services.
b) No transport services are provided specifically by CHS to Walk-in Centres however there is public transport available through Transport Canberra’s light rail and bus network to these locations. Further information about these services can be found on the CHS website here: https://www.canberrahealthservices.act.gov.au/locations-and-directions.
c) No transport services are provided specifically by CHS to clinics however there is public transport available through Transport Canberra’s light rail and bus network to these locations. Further information about these services can be found on the CHS website.
(2) The Canberra Hospital Courtesy Bus loops through stops on campus and surrounding bus stops every 15-20 minutes. Please see the above responses for information and links to access schedule of other services.
(3) CHS’ Consumer Feedback and Engagement Team (CFET) does not record complaints related to public transport. However, I receive occasional feedback about public transport access to hospital services and this was a theme in consultation for the Canberra Hospital Master Plan.
(4) CHS does not routinely offer any subsidised travel outside that provided generally to concession card holders and the Taxi Subsidy Scheme through ACT Revenue Office. CHS works with patients to assess requests for taxi vouchers on a case-by-case basis