Page 1034 - Week 03 - Thursday, 7 April 2022

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(5) In the last three years, two AHMU staff have been dismissed, 61 resigned, 10 retired and 16 left when their contracted period ceased.

(6) This information is not routinely captured and unable to be reported.

(7) There are no patient lockdowns at health facilities. CHS endeavour to always meet safe staffing levels to ensure care standards are maintained.

(8) New approved Occupational Violence (OV) Training commenced in 2021.

Components of the training include:

All Staff Mandatory eLearning Modules – provides information about situational awareness and de-escalation. As of March 2021, CHS Education and Training Procedure was endorsed, and new education added to the Mandatory training framework. This requires all CHS staff to complete these modules. Current completion rates for all staff is 79% (6524 staff). MHJHADS completion rate is 81%. AAMHU completion rate is 83%.

Face to face training includes practical modules which cover situational awareness, de-escalation, protection strategies and restraint. The training is aimed at inter-professional teams learning and practicing effective de-escalation and protection techniques and effective response to escalating violent behaviours. MHJHADS staff also receive training on restraint techniques.

(9) All frontline responders from medical, nursing, allied health, administration, ward services, Peer Workers, Aboriginal Liaison Officers (ALO), ward services staff and security are receiving face to face training as part of a planned roll-out. The level of training is determined by clinical role. Current staff who have received previous training are being refreshed with new information and techniques in a two-day program. All new staff undertake two full days of training, determined by role.

To date, 75 staff at AAMHU have completed the refresher program. This number includes Assistants in Nursing, Enrolled Nurses and Registered Nurses along with a Psychology Registrars and administration staff.

(10) As of 4 March 2022, there are now five dedicated trainers at AHMU certified to provide the new OV training program. In addition to face-to-face programs, education is embedded with regular scenario-based training sessions. These sessions allow local area teams to practice scenarios together, improving teamwork, coordination and reducing risk of injury to staff and consumers. This approach is working effectively in the AAHMU.

(11) Behaviour Support Plans have been developed for individual consumers to support therapeutic engagement and rapport building. As per the Mental Health Act 2015, CHS are required to use the least restrictive approach to care. The clinical team administer medication as clinically indicated; they do not punish patients. Staff members are supported by Employee Assistance Program (EAP), OV leave and supported to develop necessary skills.

(12) Consumers admitted to AMHU are generally too unwell to attend to work or school commitments.

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