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Legislative Assembly for the ACT: 2021 Week 11 Hansard (Thursday, 11 November 2021) . . Page.. 3437 ..


(6) How many reports of vehicle damage caused by potholes is the Government aware of, each year since 2016, and can the Minister provide detail including cost of vehicle damage.

(7) What other damage has been caused by potholes.

(8) Is there a dedicated team of staff repairing potholes; if so, (a) how many staff are in that team and (b) how many staff have been employed in this unit/team each year since 2016.

(9) What is the Government doing to improve the condition of our roads and can the Minister provide details.

(10) What is the Government’s response to the comments of the director of the National Centre for Pavement Preservation that “the cost of addressing minor deficiencies is much less than addressing major deficiencies. We have to do road maintenance when the roads are in fair-to-

Mr Steel The answer to the member’s question is as follows:

(1) Please refer to table below for pothole complaints received, each year in the ACT, since 2016:

Calendar Year

Number of complaints received related to potholes

2016

1589

2017

186*

2018

109*

2019

91*

2020

1292

2021 (until 6 October)

3028

*Note: Data records for 2017-2019 may be inaccurate due to transfer of data between new Asset Management Systems.

(2) The complaints are received by Access Canberra via Fix My Street, phone calls and emails. The current average turnaround time from receiving to completion is approximately 10 business days.

(3) The Government uses asset management software (currently Assetic) which stores every request raised against each asset (e.g. road) as well as what has been done to remedy this. Using this system the Government can monitor recurring potholes and prioritise remedies accordingly.

(4) Pothole repair is funded from the routine road maintenance budget. The Government does not track costs for pothole repairs specifically. The number of potholes repaired is shown in the table below.


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