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Legislative Assembly for the ACT: 2021 Week 09 Hansard (Thursday, 16 September 2021) . . Page.. 2705 ..

ACT residential electricity customer contracts

Q4 2018-19

Q4 2019-20

Q3 2020-21*




* The AER has not released Q4 2020-21 figures

Source: Australian Energy Regulator - retail energy market performance market update

(2) In Energy Efficiency Improvement Scheme (EEIS) staff have been conducting compliance and auditing activities on electricity retailer’s reports and eligible energy savings activities to determine their compliance with the Energy Efficiency (Cost of Living) Improvement Act 2012 (the Act) since it began in 2013. The specific audits mentioned under 19(3) of the Act, regarding independent auditing, have been required by the Administrator of the EEIS every year since 2015.

(3) EEIS independent audits are based on a calendar year, in accordance with the compliance years defined under the Act. From 2015–2020 Independent Auditor, RSM Australia Pty Ltd, gave the opinion that all materials presented in the ActewAGL Compliance Reports were presented fairly in relation to:

the number of activities completed;

the amount of abatement claimed;

the quantity of electricity sold;

the achievement of the priority household target and retailer energy savings obligation; and

confirmation that the delivery of on-ground activities was consistent with the EEIS Code of Practice.

Letters from the Independent Auditor for compliance years 2015-2020 are at Attachment A.

The full audit reports are not made available as they contain commercially sensitive information.

(4) The EEIS does not provide or mandate rebates. The Act requires electricity retailers to make energy savings in households and small-to-medium businesses. Electricity retailers achieve this by either undertaking eligible activities that deliver energy efficient appliance upgrades, or by making a financial contribution to the scheme.

The EEIS sets the obligation on the retailers to make energy savings, via targets based on a percentage of their electricity sales. The Scheme legislates what energy saving activities retailers may undertake and the conditions under which they must conduct activities and report to the Government. The terms and conditions of the product offers made to consumers are not prescribed by the Scheme. Rebates and discounts that are offered to consumers are entirely a business decision of the electricity retailer.

During the 2018–19 financial year, over 88,000 energy saving items were installed in more than 3600 households and businesses by the Tier 1 retailer. During the 2019–20 financial year, over 50,000 energy saving items were installed in approximately 4,000 households and businesses by the Tier 1 retailer. Details for 2020/21 are not yet available as compliance and auditing activity has not yet concluded for this timeframe.

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