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Legislative Assembly for the ACT: 2021 Week 08 Hansard (Thursday, 5 August 2021) . . Page.. 2540 ..


Programmed have delivered more disabled modifications in 2019-2020 than any other previous year. This directly improves the day to day lives of Housing ACT tenants by allowing increased use of their homes.

A key component of this TFM contract is social inclusion. Programmed are tasked with employing 260 people from identified cohorts under the contract. Programmed have consistently exceeded this target and are currently 22% above target. Again, this directly improves the lives of Canberrans by providing employment opportunities to a diverse range of cohorts in the community, including Housing ACT tenants, Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people with a disability and young people.

Through social inclusion, Programmed have introduced Community Trade Workshops which provide Housing ACT tenants with training on some common household handy person skills, such as patching and painting small holes in walls and patching flyscreens. A component of these workshops is also dedicated to fire safety and the prevention and management of pests in homes.

The recent Auditor General’s report into the implementation of the contract had only one recommendation in total, relating to reviewing the role of the senior contract manager position, specifically with regards to competing responsibilities and accountabilities that occur when managing a contract of this size and complexity. The Government response will be tabled in the Assembly.

Housing ACT—maintenance

Ms Berry (in reply to a supplementary question by Mr Parton on Wednesday, 23 June 2021):

Housing ACT is responsible for general pest control in the first 90 days of a tenancy only. This includes spiders, cockroaches, small rodents, ants, and fleas. After 90 days, the tenant is responsible for all general pest control.

However, Housing ACT is responsible for the removal and/or trapping of large vermin, for example possums or rats, where they are found to have gained entry to or through the roof or sub-floor. Housing ACT is also responsible for the removal of birds, bees, and wasps where they are found in the roof or wall cavities of a property.

Where removal is carried out, Housing ACT’s Total Facilities Manager (TFM), will ensure preventative work is carried out to ensure re-entry is not possible.

Infestations that occur in a complex would normally be a Housing ACT responsibility. Where a suspected infestation occurs, a pest controller will be engaged by the TFM to inspect and provide a report.


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