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Legislative Assembly for the ACT: 2021 Week 04 Hansard (Friday, 23 April 2021) . . Page.. 1186 ..

Answer to Question 4:

Customers are required to attend an Access Canberra Service Centre to collect new number plates.

From 6 April to 17 July 2020 Access Canberra was operating under restrictions associated with the Public Health Direction due to COVID-19. Customers were unable to attend Service Centres during this time to collect new number plates as a result of these restrictions. In response to this situation, and to minimise disruption to customers, Access Canberra temporarily modified its service model to reduce physical interactions and to limit the movement of people. During this period, Access Canberra delivered number plates to customers nominated address following registration. Access Canberra has since resumed normal registration plate arrangements allowing customers to collect their number plate at the time of their transaction.

COVID-19—Check In CBR app(Question No 130)

Mr Cain asked the Minister for Business and Better Regulation, upon notice, on 1 April 2021 (redirected to the Minister for Health):

(1) How is the data captured by the Check In CBR app secured.

(2) How long is the data captured by the Check In CBR app retained by the ACT Government or any other parties.

(3) Is the ACT Government providing any other channels for patrons who do not want to have their data captured digitally.

(4) Will the ACT Government reimburse businesses who experience reduced customer numbers through unwillingness of patrons to use the Check In CBR app (including the channel whereby businesses check individuals in using their business profile).

(5) Does the mandatory use of the Check In CBR app contravene any ACT or Commonwealth legislation.

Ms Stephen-Smith: The answer to the member’s question is as follows:

(1) The data collected when using the app goes directly to ACT Health servers. The back end of the app (where the data is stored), is hosted on an ACT Health Microsoft Azure tenancy (within Australia) and has undergone security testing before being made available to the public. Regularly security penetration testing is undertaken on the app.

(2) Data captured by the Check In CBR app is securely stored and retained for a period of 28 days. On day 29 of the data being collected, the check in data is deleted from all storage.

(3) The ACT Government is not providing non-digital mechanisms for data to be collected because to do so would slow down the contact tracing process. It should be noted that Check In CBR has a business profile function that enables venue staff to check-in patrons who do not have a smartphone with Check In CBR. This

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