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Legislative Assembly for the ACT: 2019 Week 11 Hansard (Thursday, 26 September 2019) . . Page.. 4019 ..


costs, (ii) ministerial, delegation, government employee or other travel costs (if travel involved, what was the destination), (iii) consultant and contractor costs, (iv) trial costs, (v) expected costs or budget for the new ticketing system and (f) any other category of costs.

(11) Further to the scoping, exploring, reviewing or otherwise determining alternate ticketing systems for ACT Government transport systems (a) what is the date the ACT Government made the decision to review or replace MyWay, (b) when was the scoping or review originally scheduled to be completed, (c) when was the scoping or review currently scheduled to be completed, (d) when is the alternate ticketing system expected to be rolled out and (e) how many new MyWay recharge agents are expected to be added to the network before the new system is rolled out.

Mr Steel: The answer to the member’s question is as follows:

1. Prospective MyWay agents must respond to the Tender ACT tender process when advertised. Tender assessments include the following criteria:

Suitability of Facilities:

i. the tenderers located in the targeted geographic location and proximity to bus and Light Rail services;

ii. passenger visibility to MyWay Ticketing Reload System;

iii. passenger accessibility to MyWay Ticketing System (including disabled access); and

iv. evidence of existing/potential customers at proposed location(s).

Suitability of facilities:

v. counter space details;

vi. access to power;

vii. 3G communications signal strength;

viii. EFTPOS facilities;

ix. branding opportunities;

x. security for MyWay equipment and card stock; and

xi. MyWay and Transport Canberra information distribution capability.

Service capability:

xii. proposed daily opening hours;

xiii. proposed days of operation;

xiv. proposed staffing levels (including during peak periods); and

xv. contractor core business suitability to a broad range of MyWay customers.

Demonstrated Experience:

xvi. performing as an existing Transport Canberra contractor (where applicable) or similar services: and/or

xvii. providing comparable services (e.g. reload of phone cards, Lotto agent, etc.)

2. MyWay agent Terminals hardware kits, relevant training, agent support and everything MyWay related that is required by an agent to provide MyWay services are provided by Transport Canberra free of charge.


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