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Legislative Assembly for the ACT: 2018 Week 06 Hansard (Thursday, 7 June 2018) . . Page.. 2281 ..


ACT Corrective Services

Australian Bureau of Statistics publication ‘Prisoners in Australia’ - Annually

Report on Government Services – Annually

Justice and Community Safety Annual Report - Annually

Restorative Justice Unit

Justice and Community Safety Annual Report – Annually

Report on Government Services – Annually

ACT Criminal Justice Statistical Profile – Half yearly on the Justice and Community Safety website.

All of these reports are available publicly.

Discrimination, Health, Disability and Community Services Commissioner

ACT Human Rights Commission Annual Report – Annually

Victims of Crime Commissioner

ACT Human Rights Commission Annual Report – Annually

Public Advocate and Children & Young People Commissioner

ACT Human Rights Commission Annual Report – Annually

Environment, Planning and Sustainable Development Directorate

(1)

The Environment, Planning and Sustainable Development Directorate (EPSDD) has not adopted any minimum reporting indicators for culturally diverse customers, as it is a service provider for all Canberrans and collection of this information is not required across the breadth of services provided.

EPSDD is committed to a socially inclusive community for all Canberrans and every effort is made to improve services delivery to our customers. This includes:

employing a culturally diverse workforce that is reflective of our diverse community;

staff adhering to the Respect, Equity and Diversity (RED) Framework and receiving training as required to assist with understanding diversity and the delivery of quality services;

customer service officers being appropriately trained to deal with culturally diverse communities at EPSDD service centres;

interpreter services promoted on the EPSDD website; and

community consultation on a range of matters, which frequently includes organisations and individuals representing culturally diverse stakeholders.


Government agencies—cultural capability(Question No 1292)

Mrs Kikkert asked the Minister for Community Services and Social Inclusion, upon notice, on 13 April 2018:

(1) Are there any groups of training providers in the ACT that work to better support the cultural capability of local organisations; if not, why not; if so, what (a) are the names of the groups and (b) is the nature of the support that they provide.

(2) What training opportunities in cultural awareness and working with interpreters are available for government agencies and other relevant staff to ensure cultural capability.

(3) What policies and frameworks are currently in place to improve access to funded services by the culturally and linguistically diverse (CALD) community in the ACT.


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