Mail

1

1

Home Buyers Concession

2

2

5

14

6

29

Home Buyer Concession More Information Received

1

1

4

2

5

2

3

28

46

Home Buyer Concession More Information Requested

12

5

17

16

9

13

12

16

100

General Assessments (Smartforms)

1

1

5

80

87

Home Buyer Assistance Schemes Late Lodgements

23

23

Requests for Exemptions, Extensions or Reduction of HBA

2

1

3

Emails ( Personal Mail Box)

3

3

Deferral of Duty Folder

0

Deferral – More Information requested Folder -Responded to via Email /Letter

1

2

1

18

22

Not yet in Trev - Waiting on General Assessing

14

14

System Issue - Waiting on work around

7

7

Pensioner Duty Concession Folder

0

Pensioner Duty Concessions – more information requested

0

Over 60's Home Bonus Scheme Folder

0

Over 60's – more information requested

0

Former Asbestos blocks – other tasks

2

2

First Home Owner Grant Folder - Not responded to

4

6

10

More Information Requested - Responded to via Email / Letter

1

2

1

2

4

10

FHOG Mail Box - Not responded to

14

12

26

FHOG Mail Box - Responded to via Email

1

2

3

FHOG paper applications (old system) -More information requested - Responded to via Letter

8

1

2

2

13

Charitable (Payroll and Stamp Duty)

1

1

Landholder

0