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Legislative Assembly for the ACT: 2010 Week 13 Hansard (Thursday, 18 November 2010) . . Page.. 5763 ..

Answers to questions

ACTION bus service—ticket machines(Question No 1047)

Mr Coe asked the Minister for Transport, upon notice, on 25 August 2010 (redirected to the Acting Minister for Transport):

(1) How many ACTION ticket machines were out of order during each month since July 2009.

(2) What was the estimated loss of revenue as a result of the faulty machines for each month listed in part (1).

(3) How many days were there, in total across all buses, of non-working ticket machines for each month since July 2009.

(4) On average, how much revenue is received by each machine per day.

(5) On days when the ticket validation machines are not working, does ACTION receive cash fares.

(6) How many of the ticket machines identified in part (1) have been repaired and what was the total cost of these repairs.

(7) For the machines identified in part (1) which have not been repaired, how many (a) will be repaired and at what cost and (b) will not be repaired and what would be the cost of repairing them.

Mr Corbell: The answer to the member’s question is as follows:

(1) ACTION does not hold the requested data in for the period requested.

ACTION commenced recording data about ticket machine repairs and costs in October 2009 after the implementation of its new fleet and inventory management system. Since that time on average, 314 reports have been made per month on machines being out of order.

(2) Analysis of 2009-10 patronage and ticket trend data has indicated that revenue loss for the year associated with faulty machines may have been up to $0.910 million.

(3) Using the data from answer to question (1), on average, 16 machines per working day (assuming 20 working days per month) were recorded as non working.

(4) The average week day revenue for August 2010 was around $76,700, consisting of $21,300 in cash and $55,400 in validations. Based on the number of buses in use each day (up to 378) this equates to an average of $203 in revenue collected per ticket machine, consisting of $56 in cash and $147 in validations.

(5) On days when the validator is not working, but the rest of the ticketing machine is operating, the driver is still able to collect cash fares.

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