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Legislative Assembly for the ACT: 2006 Week 4 Hansard (4 May) . . Page.. 1273..


Housing—emergency accommodation hotline

(Question No 933)

Mrs Burke asked the Minister for Disability, Housing and Community Services, upon notice, on 15 February 2006:

(1) How many calls were received by the emergency accommodation hotline in (a) 2004, (b) 2005 and (c) 2006 to date;

(2) How many callers to the hotline required emergency accommodation in (a) 2004, (b) 2005 and (c) 2006;

(3) How many of the callers who required emergency accommodation were then placed in emergency accommodation in (a) 2004, (b) 2005 and (c) 2006;

(4) What happened to those callers who required emergency accommodation but a place was not able to be found for them;

(5) What percentage of the callers in the years listed in part (1) had children that also required accommodation;

(6) To which emergency accommodation providers are callers to the hotline currently directed;

(7) How many emergency accommodation places are available for use in the ACT;

(8) Have the number of calls to date in 2006 been any higher than for the corresponding time in the 2005 and 2004 calendar years; if so, what has the Government been doing to address the increase in calls and ensure people are accommodated at this time;

(9) What is the current funding allocation to the hotline and is it the same, more or less, than in its first year of operation;

(10) What (a) is the 2005-06 funding allocation for the Emergency Accommodation Fund (EAF) and (b) was the 2004-05 funding allocation;

(11) What funds were dispensed from the EAF in (a) 2004-05 and (b) 2005-06 to date.

Mr Hargreaves

: The answer to the member's question is as follows:

(1) Lifeline received in the (a) 2004 calendar year, 2595 calls and in the (b) 2005 calendar year 2187 calls. As the service collates data for reporting six monthly, no data for the (c) 2006 calendar year is currently available.

(2) The number of callers to Lifeline CEAS who required emergency accommodation in the (a) 2004 calendar year was 534 and (b) in the 2005 calendar year was 411. As the service collates data for reporting six monthly, no data for (c) 2006 is currently available.

(3) Data on the number of people placed in emergency accommodation after calling Lifeline is not available. It is not possible to answer this question in the way it has been asked. As the Lifeline service has changed considerably over time and the statistical information is no longer relevant or comparable. The number of callers who accessed emergency accommodation through Anglicare in:


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