Legislative Assembly for the ACT: 2003 Week 6 Hansard (19 June) . . Page.. 2244..
If contact details are found on any of these databases or on an identification tag or tattoo, the owner or secondary contact is phoned on whatever numbers are listed. If contact is not made immediately, messages are left on answering machines if available. If an email address is provided this is also used to contact the owner. Where phone numbers are not connected, staff use the telephone directory to find an alternative number. If an address in the ACT is listed, a ranger may visit the address to attempt to contact the owner. In summary, staff make every possible effort to locate the owner or alternative contact of a lost dog.
Prior to the animal being rehomed or euthanased, all avenues are again used to contact the owner. In total at least two attempts are made to contact the owner, but in most cases many more than two attempts are made.
(2) If a dog's owner has been contacted but has not collected their dog, deposits will be taken from new owners interested in rehoming the dog. The dog will remain at Domestic Animal Services for at least seven full days from when it is impounded in accordance with the requirements of the Domestic Animals Act 2000. After seven days the owner will be contacted again. If the owner indicates that they intend to collect their dog but circumstances are causing a delay, the dog will be held for a longer period as agreed between the owner and Domestic Animal Services. If the owner cannot be contacted the dog may be sold or euthanased, depending on the circumstances.
(3) If the dog's owner cannot be contacted, the same steps will be taken as in (2). The dog will be held for at least seven full days and every effort will be made to rehome it during that period.