Page 2195 - Week 07 - Thursday, 29 June 2023

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A key piece of work identified in the review of the current change management landscape was the need for a Future State Operating Model if the Program was to recommence and move forward successfully.

Under the contract variation, the service requirements for the Future State Operating model were to be delivered to support the business change transformation and implementation readiness aspects of the Program. This was an important step to enable the Program to recommence.

Whilst some of the work was completed after the HRIMS Program paused with the intention to recommence, some aspects of the work will be reused as part of the new program funded in the 2023-24 Budget.

With regards to the number of quotes sought for this contract, I am advised that the contract was a single-select contact. A Single Select approach exemption for the contract, under section 10(2) of the Government Procurement Regulations (2007), was approved by the then Under Treasurer.

The Single Select was approved on the following grounds:

a. Senior, experienced and specialised expertise were required immediately to lead the HRIMS change management program of work and associated milestones, and to review these in parallel with the communication and change approach going forward, and ensure no further slippage to schedule;

b. A public approach to market would result in further delays and additional cost to the program;

c. There are limited specialised suppliers of communication and change management services who also have HR systems and specific SAP implementation experience. The supplier had demonstrated their experience and industry knowledge through the successful delivery of similar specialised services to NSW and Federal government SAP implementations; and

d. The supplier was able to commence work immediately.

Government—human resources and information management system

Mr Steel (in reply to a question by Mr Cain on Thursday, 29 June 2023):

Advertising Costs

The total advertising costs recorded against the HRIMS Program to 30 June 2023 was $4,900.98.

Advertising expenses related to recruitment advertising costs and internal promotional material.

Hospitality Costs

The total hospitality costs recorded against the HRIMS Program to 30 June 2023 was $2,111.81, however on review it has been confirmed that all items posted to the hospitality account did not meet the definition of hospitality.

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