Page 1996 - Week 07 - Wednesday, 28 June 2023
Housing ACT will continue to consult with community and government partners on the future of the MDP and its collaborative nature. The work is of great value as a mechanism to support our community’s most vulnerable citizens.
In summary, an online and digitised application and assessment process will provide better access and transparency for applicants applying for social housing in the ACT. It will reduce the incidence of human error that can occur with applications and the documentation being paper based, and it starts the important process of the digitisation of Housing ACT. It will also significantly reduce the number of times a person has to tell their story about why they need social housing and the number of times that they have to provide supporting documents and information.
This process has been informed and shaped around the feedback provided by people who have applied for or have contacted Housing ACT about applying for social housing and the many important community services that support people in our community experiencing housing stress. It will provide timely and clear information about eligibility and a person’s place on the waitlist, and it will give greater choice and control for those who use it. Finally, it recognises that those with an urgent need for housing also require a service experience based on an understanding and responsiveness to trauma and difficult circumstances.
I would like to thank all Housing ACT tenants, applicants and service providers who have helped shape this new application and assessment process, and I thank Housing ACT staff who have worked hard and with passion to deliver a much better service for our community. This government is committed to improving services for our community, particularly those experiencing vulnerabilities such as housing stress. The launch of this new application process for social housing is another important and positive step to deliver on that commitment.
I present the following paper:
Application and Assessment Project Update—Ministerial statement, 28 June 2023.
That the Assembly take note of the paper.
Question resolved in the affirmative.
Coroner’s report—inquest into the death of Joshua—government response
MS DAVIDSON (Murrumbidgee—Assistant Minister for Families and Community Services, Minister for Disability, Minister for Justice Health, Minister for Mental Health and Minister for Veterans and Seniors) (10.22): I table for the information of members the coroner’s findings into the death of Joshua and the ACT government response to the coroner’s findings and recommendations submitted to me under section 57(3) of the Coroner’s Act 1997.