Page 924 - Week 03 - Thursday, 30 March 2023

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In addition, reports have been received about how user-friendly the Digital Health Record is, with the transition from paper records to the Digital Health Record very much welcomed by many staff. However, I do acknowledge that this has been a significant change for some staff who have worked with paper records for most of their careers, while other areas had developed bespoke electronic systems and are now adjusting to the DHR.

From a patient safety point of view, the reduction in medication errors alone since the implementation of the Digital Health Record has shown the success of moving to a digital record system. Statistics generated regarding medication administration from 12 November 2022 to 11 February 2023 highlight: 428 medications were replaced after receiving a warning to check the dose; 6,651 medications were updated after receiving a warning that the drug contained an active or inactive ingredient that the patient is allergic to; 4,640 medications were removed after receiving a warning of a duplicate order; and 11,286 therapy orders were removed after receiving a warning of a duplicate therapy.

In providing these figures, I want to emphasise that medication safety safeguards have been previously in place, particularly through manual checking and reconciliation, but the efficiency of the DHR is saving effort, as well as increasing patient safety.

We are also seeing better access to information for patients in the way pathology results are now communicated, whereby 91.85 per cent of results are released to MyDHR within one day and become accessible to patients. In other words, more than 120,000 results have been sent directly to patients’ MyDHR accounts within one day of the result being confirmed between 15 November 2022 and 23 January 2023. More than 20,000 patients have avoided additional blood draws because the Digital Health Record has made it possible for clinical staff to add tests to the list for blood that has already been taken.

MyDHR had more than 186,000 registered users prior to the launch of the Digital Health Record, largely due to the system being used for COVID-19 vaccination bookings and COVID Care@Home. Following the implementation of the Digital Health Record, more features were made available to registered users of MyDHR, allowing patients to manage their upcoming appointments, view test results and more.

As of 27 February 2023, there were 196,920 subscribers to MyDHR, indicating a continuous increase in the number of subscribers to MyDHR since the Digital Health Record was implemented. Of the patients seen in the ACT public health system since the implementation of the Digital Health Record, 34 per cent of them have an active MyDHR account.

In addition, patients with increased interactions with the public health system are using MyDHR more, with 40 per cent of patients who have had more than three interactions with the public health system having an active MyDHR account. Data also shows a high level of subscription to MyDHR in some schools and community health centres, with up to 83 per cent of patients seen in these facilities in January this year having an active MyDHR account.


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