Legislative Assembly for the ACT: 2019 Week 1 Hansard (14 February) . . Page.. 223 ..
The contract has been operating since November, and I have already heard positive feedback from tenants about their interactions with staff and responsiveness to maintenance issues.
I also attended the opening of Programmed's Canberra office and smoking ceremony in December last year. It was great to meet with the staff that are delivering on the social outcomes and employment targets in the contract. I look forward to the continued relationship between tenants, Programmed and the ACT government in delivering these vital services to our public housing tenants. I present the following paper:
Housing ACT'S procurement of a Total Facilities Manager—Outcome of the ACT Auditor-General's performance audit—Ministerial statement, 14 February 2019.
That the Assembly take note of the paper.
MR PARTON (Brindabella) (11.00): This side of the chamber welcomes the minister's assurances that the procurement process was conducted efficiently, and that it will achieve a positive result for public housing tenants in this space. Often the words of the minister are not supported by the feedback that we get on the ground, in our email inboxes and in various other forms of engagement.
The conclusion of a new contract for facilities maintenance services is certainly a timely event. The new contract was supposed to be in place by mid-2017, but the previous contract had to be extended to 30 June 2018 and beyond, thus prolonging the agony and the uncertainty for the previous contractor, subcontractors and public housing residents alike.
Judging by correspondence that we received, the experiences of many public housing residents during and prior to the transition period were not positive. I look forward to seeing a better service for public housing tenants, and hope that the instances of serious neglect over long periods of time will abate. I will also be interested in how effectively services are delivered, including things like the enforcement of tenant-responsible maintenance and the timely rectification of derelict public housing properties.
In conclusion, the Auditor-General has delivered good news for public housing residents, and I look forward to a better outcome for them. In the meantime, we will certainly be taking a very close interest in how the new service is performing.
Question resolved in the affirmative.
Revenue Legislation Amendment Bill 2019
Mr Barr, pursuant to notice, presented the bill, its explanatory statement and a Human Rights Act compatibility statement.