Legislative Assembly for the ACT: 2018 Week 11 Hansard (25 October) . . Page.. 4334 ..
(4) No section 62 notices have been ignored.
Municipal services—streetlights (Question No 1685)
Ms Lawder asked the Minister for Transport and City Services, upon notice, on 24 August 2018 (redirected to the Minister for City Services):
(1) Is the three-day timeframe for streetlight maintenance three consecutive days including the weekend, or three working days.
(2) Can the Minister provide the total number of streetlight maintenance works that were completed outside of the 10-day timeframe in (a) 2014-15, (b) 2015-16, (c) 2016-17 and (d) 2017-18.
(3) Can the Minister provide the total number of streetlight maintenance requests that are currently outside of the 10-day timeframe.
(4) Can the Minister outline what verification or checks are undertaken to ensure that lamps are replaced, or other streetlight maintenance is carried out within the 10-day timeframe.
Mr Steel: The answer to the member's question is as follows:
(1) Under the Streetlight Energy Performance Contract (EPC), the timeframe for repair is two business days for third party reports for simple faults. Complex faults reported by third parties, including cable faults, have longer response times.
(2) Streetlight maintenance activities require different response times depending on their complexity. The most common repair - lamp replacement - was required within 10 days under the previous contract.
(a)-(c) The previous contractor's performance was measured by a calculation of "network availability" which takes into account the number and duration of overdue repairs. A graph is provided below.
(Graph available at the Chamber Support Office)
(d) Electrix commenced the Streetlight EPC on 1 May 2018 and have been clearing a transition workload of tasks which were outstanding and/or overdue at that date.
(3) There are 1,540 defects currently outside of the 10 day timeframe. This incorporates a large proportion of streetlights reported prior to the commencement of the Streetlight EPC (1 May 2018).
(4) TCCS undertakes a ten percent audit of all completed streetlight works to ensure that they have been repaired. From 1 November 2018 when the contract abatement regime enforcement begins, TCCS will audit the completed works and response times. System availability will be reported in a similar format to that graphed above in relation to the previous contract.