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Legislative Assembly for the ACT: 2015 Week 10 Hansard (17 September) . .

Page.. 3258..


(3) The market research companies are as follows:

      •     Micromex

      •     Piazza Research

Territory and Municipal Services Directorate—consumer research (Question No 467)

Mr Coe asked the Minister for Territory and Municipal Services, upon notice, on 6 August 2015:

(1) What polling or consumer research has been undertaken by the Directorate with regards to your portfolio since July 2013.

(2) For any polling or consumer research identified in part (1) what was the (a) date on which the polling or consumer research was commissioned, (b) date on which the polling or consumer research was completed and (c) cost of the polling or consumer research.

(3) Which companies were contracted to complete the polling or research for any items identified in part (1).

Mr Rattenbury: The answer to the member's question is as follows:

(1) Consumer research undertaken in the Territory and Municipal portfolio was as follows:

      •     Parks and City Services Customer Satisfaction Survey

      •     Horse Agistment Client Survey

      •     Kangaroo Management Attitude Survey

      •     Capital Linen Workforce Survey

      •     Library Loans Policy focus groups

      •     TAMS Annual Survey including follow up focus groups

      •     Communications Methods Survey

      •     ACTION Early Bird research

      •     ACTION Internal Communications research

      •     Centenary Loop research

(2) The research was undertaken as follows:

Research a) date commissioned b) date completed c) cost (GST inc) Parks and City Services Customer Satisfaction Survey July 2013 June 2014 $62,000 Parks and City Services Customer Satisfaction Survey July 2014 June 2015 $62,000


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